CONTACT / SIGNAL DESK
Send the correction, not your birth chart.
A useful report includes the page, the issue, and enough non-sensitive detail to reproduce it. Your exact birth data does not belong in a support message.
- How
- Contact form
- Reply
- To the email you give
- Best evidence
- Page URL + screenshot
- Avoid
- Raw birth details
Send a message
Product and editorial
Use the form for product questions, broken-link reports, calculation discrepancies, and editorial corrections. Choose “Calculation or correction” for anything about a chart result.
Include the exact page URL, what you expected, and what happened. For calculation reports, use a public historical fixture or another non-sensitive example whenever possible.
Astrology.ac in ChatGPT
For help with the Astrology.ac plugin in ChatGPT, choose “Astrology.ac in ChatGPT.” Describe what you asked and what came back; leave out full birth details. How the plugin handles data is on the privacy page.
Privacy requests
Choose “Privacy or data request” for privacy questions or data-rights requests. Anonymous chart inputs are not stored in a user database, so there may be no account or raw chart record to locate.
Never paste a private chart or match capability token into a public bug report. If a link was shared with the wrong person, treat it like any other private link and stop circulating it.
Security reports
Choose “Security report” and send a concise reproduction, affected URL pattern, impact, and safe proof. Do not access another person’s private result, retain personal data, disrupt production, or publish an exploit before there is time to investigate.
What not to send
- Full birth dates, exact birth times, or home addresses.
- Another person’s chart link without their permission.
- Medical, legal, financial, or crisis questions.
- Requests for guaranteed predictions or human readings.